How to Verify a Vendor UPI Payout Screenshot

✅ Purpose:

To confirm that vendors have genuinely paid customers by verifying UPI payment screenshots and matching them against system records, ensuring credit is only granted after proper proof.


🧪 Where to Access:

Admin Panel → Vendors → Payments
Here, you will see all pending vendor payout screenshots with options to Approve or Reject.

🪜 Step-by-Step Process:

📥 Step 1: Open Payment Screenshot

  1. Go to Admin Panel → Vendors → Payments

  2. Click on the vendor payout entry.

  3. Open the uploaded UPI screenshot.

🔍 Step 2: Verify Screenshot Details

Cross-check the following:

🔍 Field

✅ Verification

Transaction Status

Must be Success

Transaction ID / UTR

Must match Bank record or Payment system

Amount Paid

Must match final device price

Date & Time

Should match transaction Date & Time

Receiver’s UPI ID / Name

Should belong to the vendor

Screenshot Quality

Clear and uncropped, full payment details visible

🧾 Step 3: Match With Admin Data

Check whether:

  • Transaction ID on screenshot matches system logs or bank entries

  • Timestamp is within 1-hour window of marked pickup or payout

✅ Step 4: Approve or Reject

Action

Result

✅ Click Approve

💳 Credits are added to vendor

❌ Click Reject

🚫 No credits given, record marked for fraud check if needed

💬 Step 5: Add Remark

Add a short internal note:

“Approved – ₹10000 paid on 21 June 2025 at 12:44 PM, matched UTR ending 3490.”

Or:

“Rejected – Screenshot blurred, UTR mismatch.”

⚠️ Red Flags

  • Blurred/cropped screenshots

  • Edited or tampered screenshots

  • Wrong UPI ID

  • “Processing” or “Pending” instead of “Success”

  • UPI name mismatch with customer


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