How to Temporarily Disable Pickup in a Specific Area

🎯 Objective:

To temporarily disable pickups in an area due to lack of vendors, operational challenges, or low order fulfillment, while also ensuring ads and lead generation are paused.

👤 Responsible Team:

Operations Team

Marketing Team (for Ad Pause)

🪜 Step-by-Step Process:

✅ Step 1: Go to Area Settings

Log in to Admin Panel
Navigate to:

Settings → Area Management → Select City → Area → Device Type
Under each device type:
- Uncheck the checkbox next to the device
- If disabling all devices, toggle off the entire area/pincode

📸 (Refer to screenshots if needed for UI reference)

✅ Step 2: Send Internal Notification Email

Email format:

To: rhea.chheda@cashkr.com

CC: ops@cashkr.com (or relevant ops lead)

Subject: [URGENT] Disable Ads for Area [Area Name / Pincode]

Hi Rhea,

Due to operational constraints/vendor unavailability, pickups have been disabled in area [Pincode/Area Name].

Please turn off all running ads and campaigns targeting this pincode until further notice.

Regards,

[Your Name]

Ops Team

🧠 Notes:

Always check if active orders exist before disabling area
Reactivate area by rechecking device types or toggling area back on
Notify vendor team if area is to be reopened