How to Set Max Order Limit for a Vendor
🎯 Purpose:
To control how many active orders a vendor can have “In Progress” at any given time — helps manage quality and avoid overload.
🪜 Step-by-Step Process
🧾 Step 1: Open Admin Panel
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Go to Admin Panel → Vendors → All Vendors
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Search the vendor by name or phone number
🧑💻 Step 2: Open Vendor Profile
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Click the vendor name to view the full profile
🔢 Step 3: Locate “Max Lead Count” Field
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Scroll to the Max Lead Count section
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This field determines how many open orders the vendor can hold (In Progress)
✏️ Step 4: Update the Number
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Enter the desired number (e.g., 3 or 5)
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Click Save / Update
🟡 Note:
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0 = Vendor is on hold (no new orders can be picked or assigned)
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3 = Vendor can have max 3 active orders
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Increase only based on strong performance
📊 When to Adjust Lead Count
|
Scenario |
Action |
|---|---|
|
New Vendor |
Set to 1–2 |
|
Performing Well |
Set to 3–5 |
|
Missed SLAs / Delays |
Reduce to 1 or 0 |
|
Temporarily Pausing |
Set to 0 |
💡 Pro Tips
|
✅ Do |
❌ Don’t |
|---|---|
|
Review lead count weekly |
Don’t keep it high for poor performers |
|
Combine with SLA checks |
Don’t forget to re-enable after hold |
|
Use this as a soft pause option |
Don’t use for permanent deactivation |