How to Approve a New Vendor Application

🎯 Purpose:

To guide the operations or vendor team on how to review, verify, and approve a new vendor applying through the Cashkr Vendor App.


🪜 Step-by-Step Process

🧾 Step 1: Access the Admin Panel

  • Go to Admin Panel → Vendors → Applications

  • Locate the vendor entry marked as Pending Approval

🔍 Step 2: Review Vendor Details

Ensure the following information is filled and visible:

  • Full Name

  • Phone Number

  • PAN Card

  • Aadhaar Card

  • Shop Address

  • Shop Photo

  • GST/Gumastha Certificate (if available)

  • Selected Serviceable Device Types (Phone, Laptop, etc.)

🧑‍💻 Step 3: Conduct Verification

  • Check document clarity: All uploads should be clearly visible.

  • Cross-verify phone number and address.

  • Optional: Conduct a video verification call to confirm identity and validate shop.

🛠️ Step 4: Manual Approval Action

After verification:

  • Click Approve in the Admin Panel

  • This gives the vendor app login access

  • Assigned 200 free credits for trial (if policy applies)

🧾 Step 5: Assign Area & Devices (Post Approval)

  • Go to Admin Panel → Vendors → Approved

  • Search for the vendor

  • Assign:

    • 📍 Serviceable Area/Pincode

    • 📱 Device Types (Phones, Laptops, etc.)

    • 🧮 Set initial Max Lead Count (3–5 recommended)

📩 Step 6: Notify the Vendor

Once approved:

  • Vendor gets access to the app automatically

  • Optional: Send a WhatsApp message or call to inform them:

    “Hi [Vendor Name], your Cashkr application is approved. You can now log in and start accepting orders. Your trial credits are active. Welcome onboard!”

💡 Pro Tips

✅ Do

❌ Don’t

Ensure address and docs match

Don’t approve without verification

Assign area based on availability

Don’t assign high-volume zones to new vendors

Conduct intro call for expectations

Don’t forget to assign lead limits


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