How to Approve a New Vendor Application
🎯 Purpose:
To guide the operations or vendor team on how to review, verify, and approve a new vendor applying through the Cashkr Vendor App.
🪜 Step-by-Step Process
🧾 Step 1: Access the Admin Panel
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Go to Admin Panel → Vendors → Applications
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Locate the vendor entry marked as Pending Approval
🔍 Step 2: Review Vendor Details
Ensure the following information is filled and visible:
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Full Name
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Phone Number
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PAN Card
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Aadhaar Card
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Shop Address
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Shop Photo
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GST/Gumastha Certificate (if available)
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Selected Serviceable Device Types (Phone, Laptop, etc.)
🧑💻 Step 3: Conduct Verification
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✅ Check document clarity: All uploads should be clearly visible.
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✅ Cross-verify phone number and address.
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✅ Optional: Conduct a video verification call to confirm identity and validate shop.
🛠️ Step 4: Manual Approval Action
After verification:
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Click Approve in the Admin Panel
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This gives the vendor app login access
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Assigned 200 free credits for trial (if policy applies)
🧾 Step 5: Assign Area & Devices (Post Approval)
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Go to Admin Panel → Vendors → Approved
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Search for the vendor
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Assign:
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📍 Serviceable Area/Pincode
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📱 Device Types (Phones, Laptops, etc.)
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🧮 Set initial Max Lead Count (3–5 recommended)
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📩 Step 6: Notify the Vendor
Once approved:
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Vendor gets access to the app automatically
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Optional: Send a WhatsApp message or call to inform them:
“Hi [Vendor Name], your Cashkr application is approved. You can now log in and start accepting orders. Your trial credits are active. Welcome onboard!”
💡 Pro Tips
|
✅ Do |
❌ Don’t |
|---|---|
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Ensure address and docs match |
Don’t approve without verification |
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Assign area based on availability |
Don’t assign high-volume zones to new vendors |
|
Conduct intro call for expectations |
Don’t forget to assign lead limits |