How to Limit Maximum Orders for a Vendor

✅ Purpose:

To control the number of active/in-progress orders a vendor can handle at a time, ensuring they are not overloaded and improving pickup success rates.


👥 Who’s Involved:

  • Ops Executive: Updates the max lead (order) limit for the vendor.

  • Vendor (indirectly): Will see only that many leads available at once.


🪜 Step-by-Step Process:

Step 1: Open All Vendors

Login to the Admin Panel.
Go to:

Vendors → All Vendors

  • Use the search bar to find the specific vendor by name, email, or ID.

Step 2: Select the Vendor

Click the vendor’s name to open their profile.
On the right, you’ll see their full details — including:

 

    • Name

    • Phone & Email

    • Credits

    • Devices Assigned

    • Area Coverage

    • 🔢 Max Leads

Step 3: Update Max Leads Limit

Locate the “Max Leads” field (between Credits and Vendor Type).
Click the number (e.g., currently 2) and change it to the desired limit:

    • 👉 Best practice: keep new/inactive vendors at 2–3

    • 👉 High-performing vendors can handle 5–7

✅ The system auto-saves or provides a “Save”/“Update” button depending on your backend setup.

Step 4: Verify Limit

  • Ensure the updated value reflects in the field.

  • Vendor will now only be able to pick or be auto-assigned up to this many simultaneous orders.


🧠 Why This Matters:

Scenario

Max Leads

New vendor

2–3

Vendor with recent delays

1–2

Proven vendor

5–7

Under investigation

0 (Temporarily pause leads)


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