🎯 Objective: To temporarily disable pickups in an area due to lack of vendors, operational challenges, or low order fulfillment, while also ensuring ads and lead generation are paused. 👤 Responsible Team: Operations Team Marketing Team (for Ad Pau ...
✅ Purpose: To temporarily disable a serviceable pincode or specific device types when vendor coverage is low, unavailable, or paused — and notify the vendor onboarding team to reactivate the area once resolved. 👥 Who’s Involved: Ops ...
✅ Purpose: To ensure only authorized team members can access the Admin Panel for operational tasks, while maintaining control and traceability of user permissions. 🪜 Step-by-Step Process: 🟢 Step 1: When Adding Access A. Receive Request Acces ...
🎯 Objective: To ensure any major operational blockage (e.g., order stuck, tool access issue, vendor not assigned, system failure) is escalated to the correct person/team quickly and with accountability. 👤 Who Can Raise an Escalation: Operations ...