How to Push Users to Give a Review Post-Sale

🎯 Purpose:

To collect more positive reviews on platforms like Google, Play Store, and App Store by reaching out to satisfied users after their pickup and payment.

🪜 Step-by-Step Process

📦 Step 1: Identify Recently Completed Orders

Go to Admin Panel → Orders → Completed
Filter by recent 1–2 day pickups
Prioritize users who:
- Received full payout
- Had smooth communication
- Didn’t raise complaints

🤝 Step 2: Send a Friendly Review Request Message

✅ Send via WhatsApp (preferred) or SMS/Email depending on user preference.

💬 WhatsApp Template:

Hi [Name] 👋

Thanks for selling your [Device Name] on Cashkr! We hope you had a smooth experience.

It would mean a lot if you could drop us a quick ⭐⭐⭐⭐⭐ review — it helps others trust us too!

👉 [Insert Google/Play Store/Link]

Thank you again! 💛

— Team Cashkr

📝 Step 3: Log the Message in CRM (Optional)

Tag order as “Review Request Sent”
Add note if user responded

🔁 Step 4: Follow-Up (Optional)

If the user replied “done” or gave a good experience rating:

“Thanks a lot! That really helps 🙏”

If not reviewed yet after 2 days:

“Hey, just a reminder — if you had a good experience, a quick review really helps us grow 💛”

✅ Best Practices

✅ Do	❌ Don’t
Personalize the name/device	Don’t spam multiple times
Be warm and casual	Don’t force or beg
Share direct review links	Don’t make user search