Cashkr SOPs & Playbooks Hub

Welcome to the Cashkr SOPs & Playbooks Hub — the definitive guide to how we work. Every SOP is organized by department and role, so you can easily find the exact process you need. Whether you’re in Marketing, Operations, Sales, or Vendor Management — this hub shows you the Cashkr way of doing things.

👉 Start by selecting your department, then your role, to access all relevant SOPs.

Structure Example:

• Marketing

  • Social Media Manager → (SOP: Instagram Posts, SOP: Stories, SOP: Hashtags, SOP: Reels, etc.)

  • SEO Specialist → (SOP: Keyword Research, SOP: Blog Optimization, SOP: Backlink Tracking)

  • Performance Marketing Manager → (SOP: Google Ads Setup, SOP: Retargeting, SOP: Budget Tracking)

• Operations

  • Vendor Manager → (SOP: Vendor Onboarding, SOP: SLA Escalations, SOP: Credit Adjustments)

  • CX Manager → (SOP: Handling Complaints, SOP: Order Cancellations, SOP: Refund Processing)

• Sales

  • B2B Sales Manager → (SOP: Corporate Leads Follow-up, SOP: Pricing Negotiation, SOP: Proposal Sending)

  • B2C Sales → (SOP: Lead Calling Script, SOP: Conversion Playbook)

• Tech

  • QA Tester → (SOP: Regression Testing, SOP: Bug Reporting)

  • Developer → (SOP: Code Deployment, SOP: API Documentation Update)