How to Assign Pincode to a Vendor

🎯 Purpose:

To guide the team on how to manually assign serviceable pincodes to a vendor so they can start receiving orders in their selected areas.


🪜 Step-by-Step Process

🧾 Step 1: Go to Vendor Management in Admin Panel

  • Navigate to Admin Panel → Vendors → All Vendors

  • Search for the vendor by name or phone number

📍 Step 2: Open Vendor Profile

  • Click on the Vendor Name to open their profile

  • Scroll down to the Serviceable Area / Pincode section

➕ Step 3: Assign Pincode(s)

  • Click on Add Area / Pincode

  • From the dropdown, select the city/zone

  • Choose specific pincode(s) relevant to vendor location

  • Click Save/Update

Tip: Prefer assigning areas near vendor’s shop or areas they confirmed they can serve.

📋 Step 4: Verify Device Type Assignment

Ensure vendor has appropriate device types (Phone, Laptop, etc.) selected for the assigned area:

  • If not: Go to Device Types Section and assign them accordingly.

🔄 Step 5: Test Activation (Optional)

Once pincodes are assigned:

  • Vendor should see orders from those pincodes

  • You can simulate a test lead to verify pickup availability


🛑 When Not to Assign Pincodes

Scenario

Action

Vendor has low rating

Hold pincode expansion

Vendor inactive for 7+ days

Do not assign until reactivated

New area has very low order flow

Delay assignment until further vendor coverage


💡 Pro Tips

✅ Do

❌ Don’t

Assign max 5–7 pincodes for new vendors

Don’t overload one vendor with multiple zones

Update based on performance weekly

Don’t assign without checking vendor location

Remove pincodes not being serviced timely

Don’t forget to track vendor activity


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