How to Respond to “Can I Sell 2 Devices Together?”
🎯 Objective:
To clearly explain that customers can sell multiple devices, but they must place separate orders for each device through the Cashkr platform.
🧑💻 Response Script
✅ Step 1: Acknowledge the Request
“Yes, you can absolutely sell 2 devices — we support multiple devices!”
✅ Step 2: Explain the Process
“But you’ll need to place two separate orders — one for each device. This helps us assign the right vendor and provide an accurate quote for each item.”
✅ Step 3: Offer Support
“It takes just 1–2 minutes per order. I can guide you through it or help you place it right now.”
✅ Step 4: Reassure About Pickup
“Both pickups can still happen together — if they’re scheduled close to each other, we try to assign the same vendor when possible.”
🧠 Best Practices
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Always say “you can sell both” — don’t say “no” upfront
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Be proactive in helping with order creation
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Reassure that it’s a simple and fast process