How to Upsell Cashkr Referral Program During a Sales Call
🎯 Purpose:
To encourage customers to refer friends/family by highlighting the benefits of Cashkr’s referral program during or after a successful sales conversation.
📞 Best Timing to Upsell Referral
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After price is agreed upon
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During final confirmation of pickup
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After customer shows satisfaction or trust
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After order completion or when booking is confirmed
🧑💻 Step-by-Step Script Flow
Step 1: Smooth Transition
👉 “Glad we got your pickup sorted. Before I let you go, can I tell you how you can earn ₹X extra just by referring us?”
Step 2: Explain the Referral Offer
👉 “We have a simple referral program: You share your referral link with friends or family. When they sell their device using your link, you both earn rewards!”
✅ Example Pitches:
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“You get ₹100 per referral that sells. There’s no limit.”
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“Refer 5 people, earn ₹500 – that’s like selling an extra phone without even having one!”
Step 3: Show Ease of Use
👉 “You’ll find your referral link in the app under ‘Refer & Earn’. Just copy it and share on WhatsApp.”
Or
👉 “Once your order is confirmed, we’ll even send you a WhatsApp with your referral link.”
Step 4: Create Urgency / Motivation
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“There’s a contest running this week – top referrer wins bonus cash!”
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“Many of our customers earn thousands just through referrals.”
🚫 If the customer hesitates:
🧠 Rebuttals
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“You don’t need to convince anyone. Just share the link – they’ll sell only if they want to.”
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“It doesn’t cost you anything, but you can earn every time someone trusts your word.”
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“You already had a good experience – why not get paid for sharing it?”
✅ Final CTA:
👉 “Can I help you share your link right now? Or shall I WhatsApp it to you after this call?”
📌 Things to Remember
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Never upsell referral program before trust is built
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Keep the pitch short, positive, and optional – don’t sound pushy
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Offer to send referral details via WhatsApp for convenience