How to Respond to: “I Got a Better Quote Elsewhere”
🎯 Purpose:
To retain the lead by matching competitor offers if genuine, or emphasizing Cashkr’s trust, service, and instant payout to convert the user.
🪜 Response Flow
🧏 Step 1: Acknowledge Without Arguing
“Totally understand! We know there are a lot of options out there.”
Keep tone friendly and respectful.
🧠 Step 2: Ask for Proof (in a non-pushy way)
“If you’ve got the final quote or screenshot from the other platform, I can check if we can match or beat it for you.”
✅ Important: We don’t guarantee price match, but we do try if quote looks genuine.
📉 Step 3: Explain Price Logic Briefly
“Our prices are based on real-time market rates and physical inspection. Sometimes other platforms quote high upfront but reduce later.”
💸 Step 4: Add Value – Not Just Price
“With Cashkr, you get:
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Free doorstep pickup
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Instant bank payout after verification
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Full support if anything goes wrong
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No need to visit any shop”
🎁 Step 5: Add a Small Incentive (If Required)
“If you sell now, I can share a special coupon code with extra ₹100 benefit just for today. Shall I go ahead and book it?”
✅ Coordinate with marketing/sales team if a coupon is available.
🔁 Sample Script (Call)
“I totally understand you saw a better quote. Would you mind sharing that final quote screenshot? I can quickly check if we can match or beat it. Just want to make sure you’re getting the best value — plus, with us, there’s no store visit, and you get paid the same day.”
✅ Best Practices
|
✅ Do |
❌ Don’t |
|---|---|
|
Always ask politely for quote screenshot |
Don’t demand proof or act suspicious |
|
Highlight trust and convenience |
Don’t get into pricing arguments |
|
Offer urgency or incentive if possible |
Don’t say “then go ahead with them” |