Call Statuses & Admin Panel Dispositions

These categories track the status of the call — whether the vendor successfully reached the customer or not.

Connected: Successfully reached the customer.
- Customer Will Place Order: Customer confirmed they are ready to place the order and proceed with the sale.
- Already Placed An Order: Customer has already completed the order (conversion has occurred).
- Callback: Customer requested a follow-up call at a later time.
- Technical Issue: Customer faced technical problems during checkout (e.g., page error, model not found).
- Ready to Complete Checkout: Customer was ready to finalize the order but did not complete it.
- Changed Mind: Customer decided not to sell or chose to delay the decision.
- Price Concern: Customer felt the price offered was too low or found a better price elsewhere.
- Waiting for Quote: Customer is waiting for a quote and has not proceeded yet (can be quoted all at once by filtering).
- Device Condition Unclear: Customer is unsure about the device condition and hesitated to proceed without further clarification.
Not Connected: Unable to reach the customer (e.g., missed call, no answer, phone off).
Create Order: The lead is ready to proceed and has confirmed they are willing to go ahead with the order.

Note : Each Action Should Be Managed With Proper Remarks.